Return and Refund Policy
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original, unopened, unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
To request a return, please email firstname.lastname@example.org using the subject line: “Return Request”
- In your email, please state the reason for your return/refund request
- If your return is approved, we will assign you a Return Tracking Number
- We will contact you with further instructions on completing the return/refund process.
Some items cannot be returned if they are opened. Once your request is received, we will determine if it’s returnable or not.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.